Sign in to access your Salford customer account, or see our other accounts.
Sign in or register for an accountIf you’re struggling to pay your bill, talk to your supplier as soon as possible about reviewing payments, more time to pay, access to hardship funds and extra support if you’re older or living with a disability.
For immediate support with an emergency supply of gas or electric where there is no heating in the household, contact Salford Assist. Check to see if you meet the eligibility criteria and fill out an online application form or contact the team on 0800 694 3695.
The government has set out a number of webpages which detail the support that may be available for households struggling with energy bills. You can check GOV.UK's household energy page to see the different areas this covers.