Accessibility statement for the local democracy and decision making (ModernGov) website

This accessibility statement applies to the Salford City Council’s local democracy and decision making website (sccdemocracy.salford.gov.uk).

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change most of the colours, font, text appearance, and spacing if required via your browser
  • zoom in up to 200% with most text remaining fully visible on the page
  • navigate most of the website using a keyboard or speech recognition software
  • listen to much of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the portal text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website?

We know some parts of this website are not fully accessible:

  • Some images don’t have a text alternative
  • Some pages don't have a valid heading and sub-heading structure
  • Some fields are missing a label
  • >Some PDFs may not be accessible
  • The purpose of some links may not be clear
  • Missing landmarks

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email webmaster@salford.gov.uk

It would be helpful if your email contained the following:

  • The URL(s)(web address) of the page(s) that you are having difficulties with
  • How you are accessing the site, for example on your phone, on a laptop, on a tablet
  • If on a laptop or tablet, which browser you are using, for example Firefox, Internet Explorer, Chrome or Safari
  • The nature of your disability, if any
  • A description of the problem

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email webmaster@salford.gov.uk

We’ll consider your request and get back to you in 10 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

If you’d like to phone us please see our how to phone us page.

To visit us in person see our how to find us page for our office locations.

Technical information about this website’s accessibility

Civica and Salford City Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Images

Some images don't have a text alternative, so people using a screen reader can't access the information. This fails WCAG 2.1 success criteria 1.1.1 (non-text content). 

Valid heading structure

Some pages on this site don't have a correct heading structure, which may confuse screen readers when they try to describe the content on the page. This does not comply with WCAG 2.2 success criteria 1.3.1 – Info and Relationships (WCAG 2.2) (A) or 2.4.10 – Section Headings (WCAG 2.2) (AAA).

Missing form labels

There are input fields that don’t have a label associated with them, however some do have title text. The title attribute value for unlabelled form controls will be presented to screen reader users.

However, a properly associated text label provides better usability and accessibility. This fails WCAG 2.2 success criteria 2.4.6 (labels or instructions) and 3.3.2 (headings and labels).

PDFs and other documents

PDFs and other documents may not be suitable for users of assistive technology. This fails WCAG 2.2 success criteria 4.1.2 (name, role, value).

Links

The purpose of some links may not be clear to screen reader users when viewing the calendar. This is because not all the link text is given when the title of the meeting is too long to be shown. This fails WCAG 2.2 success criteria 2.4.4 (link purpose – in context).

Landmarks

Across the website, pages are missing a main content landmark to indicate the main part of the page. This fails WCAG 2.2 success criteria 1.3.1 (Info and Relationships).

We are working with the supplier to resolve these issues by April 2025.

Disproportionate burden

We have not identified anything that qualifies as disproportionate burden as of yet.

Content that’s not within the scope of the accessibility regulations

PDFs and other downloadable documents published before 23 September 2018

The accessibility regulations (legislation.gov.uk) don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions - live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Online maps

The accessibility regulations do not require us to fix online maps and mapping services, as long as essential information is provided in an accessible digital manner for maps intended for navigational use.

What we’re doing to improve accessibility

We plan to improve the accessibility of this website with ongoing releases throughout the year. We are committing to improve the accessibility of this website in various ways including rectifying issues with colour contrast and status messaging, fixing robustness issues, and addressing inconsistencies by December 2024.

Preparation of this accessibility statement

This statement was prepared on 12 September 2024. It was last reviewed on 18 September 2024.

This website was last tested on 9 September 2024 against the WCAG 2.2 AA standard. 

The test was carried out by Salford City Council. The most viewed pages were tested using a suite of browser-based accessibility reporting tools and the NVDA screen reader. We also used the Siteimprove automated testing tool. We tested our main website platform, available at sccdemocracy.salford.gov.uk

Accessibility statement

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