Hire Desk Coordinator

Closing date: 26 May 2025

Employer: Kenny Waste

Hours: 37.5 hours per week Monday to Friday

Salary: To be discussed at interview

Location: Worsley

Principal job duties:

• Ensure all quote requests are dealt with in a professional and timely manner in line with our Sales Process.
• One off Skip enquiries Target to Turn around pricing in 1 hour.
• Obtain Prices from third parties in line with our sales process
• Work closely with Supply Chain on larger projects
• Input and maintain up-to-date customer information on the CRM systems
• Official quote to be sent for all new skips and logged on the CRM systems
• Communicate efficiently, politely, and clearly with customers, waste partners and colleagues both verbally and in writing over the telephone and via email
• Process customers’ requests by raising and sending purchase orders to existing waste partners whilst ensuring that current customer pricing structures are adhered to, and that the percentage gross profit is equal to or above the specified minimum

Skills

• Competent IT skills
• Ability to understand and interpret information/problems and respond accordingly
• Ability to provide a clear explanation of day-to-day issues in a direct manner both verbally and in writing whilst being able to deliver both good and bad news
• To be supportive of others both in the immediate team and wider company whilst being happy to take additional work in busy periods
• Be able to work methodically and accurately with a strong attention to detail
• Be able to work under pressure and to tight deadline

Essential experience

• Previous experience of working as part of a team in a customer service environment
• Good understanding of CRM system

Please email: employment.hub@salford.gov.uk or call 0161 237 4176 and we will be in touch.