Key Account Advisor

Closing date: 9 May 2025

Employer: Kenny Waste

Hours: Full time, Monday to Friday

Salary: £24,000 to £26,000 per annum

Location: Little Hulton, Salford

Skills

Essential:

• Competent IT skills
• Ability to understand and interpret information/problems and respond accordingly.
• Ability to provide a clear explanation of day-to-day issues in a direct manner both verbally and in writing whilst being able to deliver both good and bad news.
• To be supportive of others both in the immediate team and wider Company whilst being happy to take additional work in busy periods
• Be able to work methodically and accurately with a strong attention to detail.
• Be able to work under pressure and to tight deadlines.

Knowledge

Essential:

• Understand the need for excellent customer service and be able to provide it.
• Appreciate the diverse requirements of different types of customers.
• To be able to quickly learn KWM’s product and service offerings and provide the best solutions for the customers’ requirements.

Job purpose:

You will be responsible for managing the key customers as determined by the Company at any time. As Key Account Advisor you will deal with quoting requests and issues in line with company KPIs and to meet the customer’s needs. You will also be managing day-to-day running of customer sites, including resolving any issues on site, and receiving, processing, and responding to customers daily queries and requirements in a professional and timely manner.

Please email: employment.hub@salford.gov.uk or call 0161 237 4176 and we will be in touch.