Case study: Overcoming Challenges and Finding Success with Seddon
Michael Hearn, a determined individual who has overcome numerous challenges, found himself facing multiple obstacles in his journey to secure employment. Despite his disability affecting his vision, Michael's perseverance and the support of the Kickstart programme and his employer, Seddon, has propelled him towards success.
Michael's quest for employment began after graduating from university. However, navigating the job market proved daunting due to his disability. Finding suitable opportunities seemed like an uphill battle for him, and he encountered various difficulties during interviews, where the lack of reasonable adjustments hindered his performance.
Michael soon discovered the Kickstart programme, a scheme launched by the government to deliver funding for employers offering new job roles for 16 to 24 years olds who are currently in receipt of Universal Credit. Upon engaging with Kickstart, Michael experienced a newfound sense of support and encouragement. The Salford City Council Skills and Work Team, who facilitated the Kickstart programme, regularly reached out to him, discussing potential roles and offering guidance tailored to his abilities and aspirations. With their assistance, Michael embraced the opportunity to apply for diverse roles, including one at Seddon.
The recruitment process at Seddon proved to be a refreshing change for Michael. His manager, Stephen Foster, Head of Direct Services, created a welcoming and inclusive atmosphere during the interview, making Michael feel comfortable and valued. The informal process allowed Michael to openly discuss his disability-related challenges, which were met with understanding and support, and ultimately, a position of employment.
After six months of working at Seddon through Kickstart, a position as an Assistant Aftercare Co-ordinator became available for Michael. He received tailored support to ensure his success from Kim Littlewood, Aftercare Manager, who played a pivotal role in his support, providing a new laptop with magnification features as well as flexible working arrangements.
In his role, Michael communicates with clients and housing associations to address issues reported by residents. He enjoys the friendly environment at Seddon and appreciates the opportunity to liaise directly with residents and tradespeople, contributing to the efficient resolution of issues. Now over two years into his employment, Michael has reflected on his journey from struggling to secure employment to thriving in his role at Seddon. He emphasises the importance of perseverance and networking, advising others facing similar challenges to remain resilient and proactive in their job search.