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Salford Royal Hospital area

Reference: TRO 2555 / L/PSH/SCC006/01248

Please note the below information and plans are to inform residents in advance of the Traffic Regulation Order being progressed. In the following weeks, this website will be updated with formal consultation details and how to make formal representations.

Background

Over the years multiple requests have been made to Salford City Council to look into possibility of Hospital Permit Scheme expansion. Following the expansion of Salford Royal Hospital, Traffic Team has undertaken parking surveys to establish performance of the current Residents’ Permit Parking Scheme.

Considering the results of the parking survey it is proposed to introduce area wide 24 hours / seven days a week Residents’ Permit Parking Scheme and expand the area to include the below streets. Existing parking bays will remain with their dual purpose (limited waiting or residents permit holders). Parking bays on Half Edge Lane are also to become dual purpose, to allow residents to park in the bays for longer.

  • Gilda Crescent
  • Glendale Road
  • Snowdon Road
  • Victoria Crescent
  • Clarendon Crescent
  • Gilda Crescent Road
  • Half Edge Lane
  • Bindloss Avenue
  • Emerson Avenue
  • Crawley Avenue
  • Preston Avenue
  • Preston Close
  • Eccles Old Road 119-145 (odd)
  • Tootal Drive, from its junction with Eccles Old Road, to a point 25 metres south east from the south eastern extended kerbline of Normanton Avenue
  • Whitby Avenue
  • Bridlington Avenue
  • Wentworth Avenue, from its junction with Tootal Drive, to a point 25 metres south east from the south eastern extended kerbline of Normanton Avenue
  • Normanton Avenue
  • Otley Avenue
  • Arnside Drive
  • Bishop Road
  • Cholmondeley Road (between Lancaster Road and Guildford Road)
  • Hayfield Road (between Lancaster Road and Guildford Road)
  • Guildford Road, between Hayfield Road and Fairhope Avenue
  • Fairhope Avenue
  • Burdale Drive
  • Hopecourt Close
  • Selby Drive
  • Mayfair Avenue
  • Malvern Grove
  • Cleveland Avenue
  • Fairleigh Avenue

The expansion would cover areas where the residents are currently experiencing the most nuisance. It should be noted that there will be a degree of commuters parking, however it is considered that if the parking will move further, it should not cause major daily issues.

Also it is anticipated that with the current Hospital’s plan to reduce number of staff and patients present in the building, the parking problem for residents should ease. Following the implementation, the scheme will be monitored.

In the expansion area it is not intended to provide parking bays on the carriageway, residents will be able to park their vehicles on any side of the road providing they are not causing an obstruction.

The permits for residents will be free of charge. To obtain a digital permit, residents will be asked to apply for a digital permitting account through the council's MiPermit digital permit management service. As part of the application, only documentary evidence confirming residency within the scheme’s boundaries must be uploaded. A digital permit account will then be managed directly by the resident or an authorised representative (such as relatives, carers, etc.) online via MiPermit, with each permit allocation being able to be linked to a specific vehicle.

For visitor vehicles, residents will simply need to enter the visitor’s vehicle registration number into their MiPermit account. This can be done prior to the visitor’s arrival, and the registration will remain in the system until updated or changed. The total number of permits available to residents under the existing scheme will remain unchanged, while residents in the expanded area will be entitled to a maximum of four permits for use by their own vehicles and visitors.

In the current Hope scheme, permits are not vehicle-specific, and there is no need to provide vehicle details. However, if the scheme transitions to a digital format, residents will be required to input both their own and their visitors’ vehicle details into the digital system. Proof of residency will still be required to initially obtain the four allocated permits, which will be subject to annual renewal.

The digital platform allows residents to manage multiple permits more easily, particularly for households with multiple vehicles or frequent visitors. Changes to vehicle details or visitor registrations can be made instantly. Residents can apply for, manage, and update their permits from the comfort of their homes. There is no need for in-person visits or physical paperwork, making the process much faster and more accessible. Digital permits can also not be lost, stolen or damaged. With a digital system, residents can also manage their accounts and permits at any time, from anywhere, allowing them to make updates such as registering visitor vehicles outside of normal business hours and even when not in attendance at their homes.

The permits do not reserve a specific space for an individual; however, it will allow residents to park their vehicle within any of the streets.

Frequently asked questions

Why haven't residents been contacted or involved in any survey regarding the parking scheme?

The parking surveys were undertaken by Salford City Council’s Traffic and Transportation Team between Tuesday 3 October 2023 and Wednesday 18 October 2023. Officers visited the area to observe the parking levels and then used that information to propose any changes to the existing permit scheme. The proposed scheme was sent to residents of the existing and proposed expansion area in the informal consultation letter (dated 17 October, reference TRO 2555 / L/PSH/SCC006/01248). Following that a scheme will be formally advertised and the residents will have another opportunity to make representations. 

How was the survey conducted?

The parking survey area was selected using a ‘15 minutes’ walk’ approach where it’s anticipated that this is the walking distance that most commuters would do on a daily basis. Then the survey area was extended with a view to checking the existing parking situation and potential effects for residents if a new permit scheme was developed in the ‘15 minutes walk’ zone.

Each of the areas has been visited a minimum four times during the survey period. Two of the visits were during the time of operation of the existing Resident’s Permit Parking Scheme, to capture areas affected by the Hospital commuters as well as usage of the limited waiting parking places available for all drivers. Two visits were outside the time of operation of the existing parking scheme. This is to capture number of vehicles belonging primarily to the residents and to see the overall on-street parking availability.

The conclusion was that the existing permit parking area should not be reduced. 

Salford City Council received complaints about the evening and night Hospital staff parking in the areas, where the scheme does not operate 24 hours, seven days a week. For consistency and more effective enforcement it was therefore proposed to introduce area wide 24 hours, seven days a week Residents’ Permit Parking Scheme. This would also help areas currently without evening/night parking issue, as the parking problem could move to these areas.

This proposed expansion was sent to residents as informal consultation, seeking their views before official advertisement.

Even though more residents parking areas are to be implemented, won't employees just park in other areas outside of the permit parking zone?

The expansion would cover areas where the residents are currently experiencing the highest levels of parking. The parking problem in the area is also a mixture of other trip generators such as Monton commuters, Eccles Town Centre, medical centres or schools.

It should be noted that there will be a degree of commuters parking, however it is considered that if the parking is moved further, it should not cause major daily issues. If implemented, the new scheme will be surveyed to check its performance and the areas outside the permit expansion zone will be also monitored. If the feedback from this is that Hospital parking has been displaced further out then we could look to expand the permit scheme further.

Could I opt out from digital permits?

The implementation of the digital platform addresses key areas of service improvement, detailed as follows (each individual scheme benefiting from some if not all of the following enhancements):

  • Enhanced accessibility and responsiveness: Residents and the council have 24-hour access to the digital permitting system, resulting in quicker application processing and more responsive handling of requests, such as vehicle registration mark (VRM) changes.
  • Elimination of postal delays: Applications no longer rely on postal delivery, reducing waiting times and improving the overall efficiency of the service.
  • Secure payment methods (if applicable): Online payments offer a safe, secure, and user-friendly experience.
  • Reduced risk of lost permits: Digital permits eliminate the common problem of misplaced or unreturned paper permits, especially from visitors or contractors.
  • Prevention of unnecessary Penalty Charge Notices: Vehicles are no longer at risk of being penalised for failing to display a physical permit, resolving issues such as permits falling out of view or becoming obscured.
  • Time savings for residents: Residents benefit from avoiding the need to appeal penalties caused by physical permit issues.
  • Optimised permit management: The system ensures only eligible permit holders occupy residential spaces, maximising on-street parking availability for residents.
  • Environmental sustainability: The move significantly reduces the carbon footprint by cutting down on paper, ink, and postal resources, also the human resources to sort and envelop paper permits.
  • Health and safety: The reduction in paper-based processes also aligns with measures to minimise the spread of infections and diseases, a consideration that emerged during the pandemic.

We are having discussions whether paper permits will be provided for those residents who opt-out of the digital set-up. However, please be advised, that the online permit arrangement is easier to manage and more responsive and can be managed online by the resident, relative or carer. The MiPermit system allows vehicle details to be changed as and when needed and the registrations stay on the system until removed or changed.

How the comments made so far will be taken in to account during the formal consultation process?

The comments made by the residents will be collated and reviewed before the formal advertising takes place. The Traffic Team will look at the areas where the residents are objecting to the proposals outlined in the informal consultation letter to see if these objections can be addressed.

What are the next steps in the process of making the Traffic Regulation Order?

The Traffic Regulation Order (TRO) has to be formally advertised for 21 days. The Traffic Team will look at the representations already made to see if they are feasible to include in the amended scheme. This scheme will be advertised in a local newspaper, on the Salford City Council website (this page will be updated with details), on site (in form of notices posted on site) and in Swinton Gateway. If further objections are received, the scheme then has to be discussed at the Lead Member for Planning, Transport and Sustainable Development meeting where a decision will be made. The meetings are currently held online and an audio broadcast will be streamed live so that anybody with access to the Internet can listen to it. Any objectors to the proposal will be invited to the meeting and will be able to address the Lead Member directly.

How will people be notified about the next steps of the consultation process?

The scheme will be advertised in a local newspaper, on the Salford City Council website (this page will be updated with details), on site (in form of notices posted on site) and in Swinton Gateway. We will send a notification e-mail as well to those residents who replied to the informal consultation.

Downloadable documents

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