Information for carers

Here you can find information and advice on what support is available to you as a carer and for who you look after.

We’ll be updating this page regularly with the latest advice, guidance and tips to help carers during the coronavirus outbreak.

If you are worried that you or someone you look after may be at high risk from coronavirus, NHS 111 can offer direct guidance through their online coronavirus helpline. Call 111 if your (or their) symptoms become severe and let them know you are a carer.

Latest government advice for unpaid carers

The government has recently published (8 April) some specific guidance for carers of friends or family during the coronavirus outbreak who are caring, unpaid.

If you are caring for someone who is deemed to be extremely vulnerable, take extra precautionary measures by only providing essential care and ensure you follow the NHS hygiene advice for people at higher risk.

If you are providing essential care, it is vital to stop if you start having symptoms of COVID-19. This guidance provides information on matters such as finding alternative care quickly and on what to do if you or the person you care for has symptoms.

Carers UK have set out the current government guidance as it relates to carers and offers suggestions for ways to protect yourself and those you care for. 

Support for carers

During this time, it's important to know what support is available to you as a carer and for those you look after.

Gaddum Salford Carers Service

The team at Gaddum Salford Carers Centre are available to help. If you want to speak to one of their carers support workers, call them on 0161 834 6069 or email them at

Carers UK have a community online forum that is open to all members. Membership is free. It is a great resource for working carers across all four nations so carers can get peer support from each other.

Learning for Living website - e-learning helping carers recognise invaluable skills gained through caring, applying those skills in relevant environments such as paid work or volunteering.

Carers UK website: your upfront guide to caring - A simple tool for carers who are new to the maze of benefits and entitlements. Fill in your details, spend a couple of minutes answering questions and we'll guide you to the information you need.

The Carers UK telephone helpline is available on 0808 808 7777 from Monday to Friday, 9am to 6pm. Or email at

You can also find answers to some common questions on the Carers UK FAQ page and guidance on and where you can get further support.

Young Carers

Young carers are children or young people under the age of 18 who are supporting another person with a long term condition and/or disability.

You can find out about Young Carers services provided by Salford Carers Service by calling 0161 834 6069.


Kooth is an online counselling and emotional wellbeing platform for children and young people. Kooth is for young people aged 11 to 18 and offers a variety of resources. Sign up to use Kooth.

Emotional Health

The Emotional Health directory of services provides access to useful websites, information and services that are available to support children and young people's emotional health and well-being, covering a range of issues such as anxiety, bullying and so on.


SilverCloud offers online programmes for adults (aged 16 and over) to help ease your levels of stress, sleep better or to build resilience.

Carers of people with dementia

Empowered Conversations, a support service for carers of people with dementia.

If you would like to speak to Age UK Salford about their Dementia Support Services (DSS) groups and support please call - 0161 728 2001

Protecting carers wellbeing

Carers UK have designed some tips to help both you and those you care for look after yourselves and protect your wellbeing to help you keep calm and well, including some ideas to create your own wellbeing action plan.

Government guidance is also available for the public on the mental health and wellbeing aspects of coronavirus.

Care homes, vulnerable people, older people and carers

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