Tell the Adult Social Care service about your experience so that they can improve services for everyone.
Appeal if you are unhappy with the outcome or decision of an assessment or support plan.
Complain if you are unhappy with how an assessment was carried out, or about the care and support you use.
Compliment when it goes better than expected.
Our annual complaints, enquiries and compliments reports for 2021 to 2022 and 2022 to 2023 shows Adult Social Care's performance.
Adult social care is now provided by Northern Care Alliance
This page was last updated on 30 September 2024