Tell the Adult Social Care service about your experience so that they can improve services for everyone.
Appeal if you are unhappy with the outcome or decision of an assessment or support plan.
Complain if you are unhappy with how an assessment was carried out, or about the care and support you use.
Compliment when it goes better than expected.
Our annual complaints, enquiries and compliments report for 2021 to 2022 shows Adult Social Care performance between 1 April 2021 and 31 March 2022.
Adult social care is now provided by Northern Care Alliance
This page was last updated on 3 August 2023