Welfare rights advice

Working out what you're entitled to and what your rights are can be complicated.

You can get an estimate of your potential benefits entitlement using an online benefit checker based on the information you supply. However if your situation is not straight forward, your circumstances are changing or if you are under 18 or a student you will need more individual advice.

Contact our team if you have read the information available on these pages and need personalised expert support and advice.

Our contact us for advice page gives details of special language services, phone numbers and how to access the service via your GP. Alternatively you can fill in our request advice form and the team will contact you.

More information about benefits and tax credits

There is a lot of information on the internet about benefits, sometimes too much information. Here are a few suggestions:

Older people

Five billion pounds each year go unclaimed by older people. Age UK offers information about what benefits you can claim. Pension age is changing. Check when you will be eligible to claim your state retirement pension or pension credit with a pension age calculator.

Ill and disabled people

Check whether you could be entitled to Personal Independence Payment.

If you need information about employment and support allowance (ESA) you can download our guide to the work capability assessment (medical).

Did you know that you can work part-time on your incapacity benefit or ESA without affecting any of your benefits being affected? This is called permitted work.

Help to stay warm

If you are struggling to pay your heating bills there is a wide range of help available to heat your home for less.

Downloadable documents

If you are unable to view documents of these types, our downloads page provides links to viewing software.

Welfare Rights and Debt Advice Service

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