Received a phone call, text message, or email about your Business Rates account?

Salford City Council uses a range of communication channels including phone calls, SMS messages, and emails to support you with your business rates account. These messages are designed to provide helpful information, reminders, and guidance so you have everything you need to manage your business rates  account with confidence.

Why we might contact you:

We may contact you for several reasons, such as:

• Advising you have missed a payment

• Informing you that your account is in arrears and giving you the opportunity to settle before the council instructs Manchester Magistrates Court to issue a court summons

• Offering services such as paperless e-billing to help you manage your account

Privacy notice:

See our Privacy Notice (Adobe PDF format, 128kb) for details on how we manage your personal data.

Can I change the number or email you contact me on?

Its important we have your correct details. To inform us of any changes please use our update your contact details online form.

This page was last updated on 14 October 2026