Revaluation

The Valuation Office Agency (VOA) regularly updates the rateable values of all business and other non-domestic properties (properties that are not just private homes) in England and Wales to reflect changes in the property market, which means that business rates bills are based on more up-to-date information. This is called a revaluation and will occur every three years. The latest Revaluation 2026 has been published based on rents at a valuation date on 1 April 2024 and is effective from 1 April 2026.

You can find out more about this, what it means for your business and the help available on the government website.   

Contacting the Valuation Office Agency (VOA)

We are responsible for anything to do with your business rates bill. The VOA is responsible for the valuation of your property. You will therefore need to contact the VOA for all queries about your rateable value. 

Finding your rateable value 

You can see the rateable of your property through the VOA’s Find a Business Rates Valuation on GOV.UK.

Transitional relief to support with rateable value increases

If your property’s rateable value has increased significantly, this increase may be phased in gradually by receiving transitional relief. This will be automatically awarded by the council if our records show that your property is eligible.

Supporting Small Business (SSB) relief to help ratepayers with a bill increase

If your business rates bill has increased because your property has lost some or all of your Small business rate relief, Retail, Hospitality and Leisure relief or 2023 Supporting Small Business relief after revaluation you may be eligible for Supporting Small Business relief to reduce how much your bill goes up by.

Your property details need changing 

To tell the VOA about changes to your property details (such as floor area sizes and parking) you need a business rates valuation account. The VOA may accept your changes and update the current and future valuations.

Sign in or register for a business rates valuation account

You think your rateable value is too high 

You will need to use a business rates valuation account to tell the VOA you think your rateable value is too high. You must continue to pay your business rates as normal until a decision has been made.

Sign in or register for a business rates valuation account.

This page was last updated on 6 February 2026