The Enterprise Act 2002 allows us to seek Court Orders against businesses who breach certain consumer protection laws and who act in a way that could harm the collective interests of consumers.
However, before taking action the trader is invited to respond to the allegations against them, and we attempt to work with them to achieve compliance. Where possible we aim to obtain a Formal Undertaking from the trader instead of going to court, by signing this they agree to abide by the terms of the Undertaking. If there is continued non-compliance or the trader breaches the Formal Undertaking then court action can be pursued.
22 February 2018
Formal Undertaking agreed with Elite Phones and Computers Ltd, it’s Director and two key members of staff. The Undertaking concerns rights provided to consumers under:
The Undertaking covers any of the trading names used by the limited company, and any other businesses operated by the individuals named.
18 December 2013
Enforcement Orders obtained with respect of Brian Pennington, Stephen Pennington, Carl Pennington and Daniel Pennington. The Enforcement Orders concerns rights provided to consumers under:
The Enforcement Orders cover any trading names and any other businesses operated by the individuals.
10 April 2012, updated 26 February 2016
Formal Undertaking agreed with Gary Pridham trading as Total Homecare. The Undertaking concerns rights provided to consumers under:
The Undertaking covers any trading names used by the individual, and any other businesses operated by the individual.