An early help offer for families is our response to the government's national Troubled Families Programme aimed at improving the lives of families.
The council and its partner organisations are working closely to ensure that services are more joined up. This will make it possible for us to:
Families with a range of problems often struggle to get the right help and support at the right time.
To address this we are working across organisational boundaries with partner organisations to ensure that families in need of additional support receive coordinated help and support when it is most needed.
For this reason the council, with the help of its partner organisations, are identifying families experiencing at least two of the issues listed below so that early help can be offered to those with the most pressing needs:
To assess those eligible for early help, personal information is shared with partner organisations to understand which families experience two or more of the issues listed above.
In addition, we and/or our partners directly refer families who will benefit from coordinated support.
Only the minimum necessary information is shared on a ‘need to know’ basis.
A list of the partner organisations working with council are:
Following identification those families with the most pressing needs will be asked to join the programme.
Personal information will be used to evaluate how successful and effective the programme is at both local and national level. This is the case whether or not a family has been asked to join the programme.
At national level, the Department of Communities and Local Government (DCLG) has commissioned the Office of national Statistics (ONS) to undertake national research to evaluate the effectiveness of this programme.
Local authorities and national government departments are being asked to contribute to this research study.
This means that basic personal information supplied by the council about individual family members (such as name, address, date of birth and sex) together with family level information about those issues listed earlier, is to be linked with personal information held by national government departments.
The research aims to compare the outcomes between those families engaged on the programme and those who are not. This will determine whether this new way of working changes lives for the better by for example, reducing offending, truancy and getting people ready for work. This will also help inform improvements to the service over time.
Personal information linked for research purposes at national level will:
The national departments involved in this research are listed below:
We will only receive information about the local authority results of the national research in annonymised form and any reports published by the Department of Communities and Local Government (DCLG) will ensure that families and individuals are not identifiable.
If we alone or with other councils in Greater Manchester decides it is necessary to supplement the above national research and this involves personal information, this will be carried out in line with the safeguards listed above.
Statistical analysis may also be undertaken from time to time using only anonymised information.
We share your personal information only for the reasons set out above, unless the law requires or permits us to share it for another reason, or for example, this is necessary to protect you or others from harm.
Your personal information will be handled securely, strictly on a need to know basis only by those specifically authorised to do so and will be kept no longer than is necessary.
You have the right to ask the council for personal information held about you.
You may also ask us to consider any objections you may have to the processing of your personal information, including processing for research purposes.
For more details about your rights and whether you and/or your family are eligible for early help and support contact Katie.firstname.lastname@example.org.
We may amend this Privacy Notice from time to time. If we make any substantial changes in the way we use your personal information, we will make that information available by amending this notice.