Warm Salford

Welcome to Warm Salford – our campaign to help you stay warm and well to protect your health and get the help you need with energy costs.

From grants and tips to make your home more energy efficient to advice on your bills and links to our cost-of-living help pages – Warm Salford is here to help.

Energy costs

Paying your bills

If you’re struggling to pay your bills please ask for help as soon as possible.

Speak to your energy provider and ask how they can help you.

Or contact Salford Foundation whose energy advisor can negotiate arrears payment plans for you or apply for funding which could wipe out your debt.
They can also advise you on changing providers to make sure you’re getting the cheapest energy possible, and they may be able to help you swap pre-pay gas and electricity meters for credit meters which could save you hundreds of pounds a year. Visit the website or call 0161 787 8500 or email trevor.mcpartland@salfordfoundation.org.uk

Or contact Salford City Council’s welfare rights and debt advice team or call the debt advice line on 0800 345 7323 Mondays and Wednesdays from 1pm to 4pm or ask for help via our online form.

If you need emergency help with fuel costs Salford Assist may be able to help.

Please also see our cost of living pages with details of a wide range of help.

Changing supplier

Changing who provides your gas or electricity or both could save you money.

Salford Foundation provides personalised, confidential advice on changing energy tariffs and switching from prepayment meters to credit meters which could save you money. You can call them on 0161 787 8500 or email trevor.mcpartland@salfordfoundation.org.uk

You can also check any of the Ofgem approved sites listed below to see if you can save money by switching from your current supplier.


For a wide range of information on energy costs, tips for saving money and how to change your supplier please visit the Citizens Advice website.

General tips

Martin Lewis of Money Saving Expert shares a wide range of tips on keeping yourself warm and saving money on fuel and other expenses. You can also use the Money Saving Expert Energy Price Cap Calculator as a guide for how much you will pay under the most recent price cap from October 2022 using rough estimates based on your energy usage.

For advice on energy bills and energy efficiency, contact Simple Energy Advice: 0800 444202.

Who to contact

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