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Sign in or register for an accountAre you homeless with no-where to stay? If you can, you should try to find somewhere to stay temporarily. This might include speaking with friends and family or talking to your landlord.
For help you can contact Salford Housing Options Service – the council’s Housing Advice and Assistance Service.
The best way to contact the service is to go in person to the desk in the large white building at Salford Civic Centre, ground floor, Chorley Road, Swinton, M27 5AD and ask for the Housing Options Service.
Opening hours
You can also contact the service by emailing housing.advicecentre@salford.gov.uk
Or contact the out of hours service on 0161 794 8888.
The Housing Options Service will explore all possibilities to relieve your homelessness first, including speaking with your family, friends or landlord (for example).
If there is no way to solve your homelessness temporarily and the service has a ‘reason to believe’ that you have a right to temporary accommodation (as described in Housing Act) then they will refer you to the Temporary Accommodation Team, who will place you in our emergency temporary accommodation.
You will need to take the following with you:
If the Housing Options Service decide that you do not have a right to temporary accommodation under the Housing Act, but you are at risk of rough sleeping (such as sleeping in cars, doorways or empty buildings), then a temporary placement in the councils ‘A Bed Every Night’ service might be an option and you’re details will be shared with that team.
The Housing Options Service can refer you to the ‘A Bed Every Night’ service.
ABEN provides a bed and personal support to anyone who is or is likely to be sleeping rough very soon.
This service is available for those who are not owed any temporary accommodation duty under homelessness law and for those who are subject to immigration control (for example asylum seekers or those who have been refused asylum) and who cannot claim public funds/money.
You may have to pay a charge towards the gas, electricity and water supplies, depending upon your financial situation.
Please note that extra priority on Salford Home Search is not given, if you are placed in ABEN accommodation.