Sign in to access your Salford customer account, or see our other accounts.
Sign in or register for an accountIf you have disagreements about special educational needs, we can try to sort it out through informal meetings or mediation.
The council has appointed providers to deliver independent mediation and disagreement resolution services. The providers are:
Parents and young people need to consider mediation before they can register an appeal with the first-tier tribunal (special educational needs and disability). Parents and young people will also be able to go to mediation about the health and social care elements of an education, health and care (EHC) plan.
Independent advice about matters relating to the special educational needs of the children or young people concerned and advice about pursuing mediation.
Independent support to resolve disagreements between the council or commissioning body, and the parents of children and young people living in Salford. Disagreements could be about the needs assessment; the preparation and review of education, health and care plans; and needs re-assessment.
Mediation applies where a child's parent or a young person intends to appeal to the first-tier tribunal about our decision, or what's in an education, care and health plan.
Parents/young people can contact one of the service providers directly through self-referral. Information and support can also be provided by Salford Information Advice and Support Service (SIASS).
For more information about the services offered please look at each of the providers' websites. You can also download further information below.
Together Trust
Email: drs@togethertrust.org.uk
Telephone: 0161 284 4807
Essential Mediation
Email: admin@essentialmediation.co.uk
Telephone: 01908 082 423
Fax: 01908 668 109
If you need more information or help about these services, you can contact the Salford Information Advice and Support Service (SIASS) by emailing siass@salford.gov.uk
If you are unable to view documents of these types, our downloads page provides links to viewing software.
This page was last updated on 7 November 2023