Make a payment plan offer

If you are having difficulties paying your bill instalments or a payment plan agreed with us, or offered to you in a letter or notice you have received from us, we can help get you back on track. 

You must pay your council tax in accordance with the bill you have received or a payment plan you have been offered or agreed with us. There are steps we will take if you don’t pay on time.

If you find that you cannot make your payments on time, you can make us a payment plan offer and let us know about any financial difficulties you are experiencing using the buttons below.

Important: Please choose the correct button so we can get your offer to the right team.

If you’re struggling to pay your council tax bill or you have received a reminder notice or a final notice choose the following option:

If you’ve received a court summons or a Liability Order notice letter choose the following option:

If you’ve received a letter or visit from an enforcement agent (bailiff):

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