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Safe in Salford domestic abuse support service

Monday to Friday, 9am to 5pm, 0161 793 3232

To help us keep our phoneline free for urgent support, please email us info@safeinsalford.org.uk where possible.

To make a referral:

Please email enquiries to info@safeinsalford.org.uk to help us keep our phoneline free for urgent support.

Safe in Salford will offer extensive help to survivors to try and break the cycle of control and violence. It is a partnership between Salford Foundation, The Pankhurst Trust, TLC: Talk, Listen Change and Trafford Domestic Abuse Services (TDAS) which together have decades of experience in supporting survivors.

Safe in Salford – all services available in Salford

  • Salford Foundation runs the National Lottery funded Indigo Project, services for young men and women and offers long-term, one to one, group and peer support and advice.
  • The Pankhurst Trust supports 2,500 survivors every year and provides training to more than 3,000 professionals, organisations and people every year. It specialises in prevention, early intervention, community and accommodation-based services for adults and children.
  • TDAS has been working in Salford since April 2020, supporting families and training professionals. Its Harbour service works with children aged five to 18 who have experienced domestic abuse and TDAS supports children and families after separation from their abuser.
  • TLC: Talk, Listen Change delivers successful perpetrator behaviour change programmes in Salford and across Greater Manchester as well as counselling and support for partners of abusers and children.

Working with people suffering abuse

If you are a front-line member of staff, you should have completed the e-learning training on domestic abuse that Salford City Council offers through Virtual College.

There is also a one day domestic abuse awareness course and a two day course for people working with children run by the Salford Safeguarding Children Board available to anyone working in the city.

This should help you to know how to support victims of abuse and violence. If you would like more information, go to the End the Fear website, which has been developed by all the local authorities in Greater Manchester and has a great deal of relevant information.

The DASH (domestic abuse, stalking and honour based violence) risk assessment is a tool used to assess the risk that a victim is exposed to and can help in the action required. If a score of 14 or higher is attained, the victim should be referred to the multi-agency risk assessment conference (MARAC).

The risk assessment form is available for all professionals to use.

Download the referral form from the Salford Foundation website

The referral needs to be uploaded to the Salford MARAC Sharepoint website. Your organisation will have a designated person to do this, if you do not know who this is and do not have access to the Salford MARAC Sharepoint, please send your completed form to the Salford MARAC Sharepoint team, email Salford.publicprotection@gmp.police.uk. You will need to find out when the case is being heard and attend the meeting to give your information.

It is important to establish at this stage whether the victim consents to have their information discussed at MARAC or whether you have to take the case forward without consent. Clearly, wherever possible, it is better to have the victim's consent and you need to be able to explain to them how the MARAC works and what it can offer them.

What is a multi-agency risk assessment conference?

A MARAC is a meeting where information is shared on the highest risk domestic abuse cases between representatives of local police, probation, health, child protection, housing practitioners, independent domestic violence advisors (IDVA) and other specialists from the statutory and voluntary sectors.

After sharing all relevant information they have about a victim, the representatives discuss options for increasing the safety of the victim and turn these into a co-ordinated action plan. The primary focus of the MARAC is to safeguard the adult victim.

The MARAC will also make links with others to safeguard children and manage the behaviour of the perpetrator. At the heart of a MARAC is the working assumption that no single agency or individual can see the complete picture of the life of a victim, but all may have insights that are crucial to their safety. The victim does not attend the meeting but is represented by an IDVA who speaks on their behalf.

MARACs are weekly meetings which provide a structured forum for information sharing, risk assessment and safety planning in relation to the victim and their family. The victim will also be allocated an independent domestic violence advocate if they don't have one already. An IDVA works with the victim with safety planning, risk assessment and supporting them and their children to engage with community services.

Safe in Salford has trained advisors to support to all victims of domestic abuse, including risk assessment, safety planning, crisis support, civil and criminal work, referral and signposting, and aim to provide a holistic package of support to the family as a whole. They provide a helpline to victims and survivors between Monday and Friday (except bank holidays)  from 9am to 5pm. The helpline number is 0161 793 3232.If you are a professional with a query please email info@safeinsalford.org.uk or if your query relates to a MARAC case please email idva@safeinsalford.org.uk. For more information, go to the Safe in Salford website.

Female Genital Mutilation (FGM)

For more information about Female Genital Mutilation or FGM, please see the new toolkit and accompanying guidance which can be found on the Female Genital Mutilation page on the SSCP website. The toolkit which includes pathways for both adults and children, a 7-minute briefing and information regarding support services are available.

This page was last updated on 24 May 2023

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