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BetterOff in Salford - help for residents

BetterOff Salford

Better Off Salford is about helping everyone in the city with the cost-of-living crisis and finding ways for residents and businesses to become better off. Tackling poverty and inequality is a key priority in our corporate plan, This is our Salford, to create a fairer, greener, healthier and more inclusive city for all.

Our Better off team recently consulted residents on changes to our council tax reduction scheme to make it fairer and more flexible. These were approved at the budget meeting in February and comes into effect on 1 April 2025. Find out more on our Council Tax Reduction scheme page.

Please see the different types of support below.

BetterOff Salford - our eligibility calculator

Our benefits calculator will help you find out what benefits you can claim.

The calculator is free to use, and the details you provide are anonymous.

Before you start, make sure you have information about your savings, income, pensions and existing benefits (for you and your partner).

If you run out of time, you can save your calculation and come back to it later, and pick up right where you left off.

Access the BetterOff Salford calculator

BetterOff Coffee and Chat – come and see us in our Gateway centres

Talk to a trusted face in a local place.

Our BetterOff team work with households that need support with council tax but may also need help to navigate the right pathways to other council services that could support them at the right time and in the right place.

No appointment necessary. Just drop into your local Gateway centre on weekdays at anytime between 8.30am and 4.30pm.

Talk to a friendly council advisor who can help you access any of these services: 

We might not be able to solve all your problems but there are lots of ways we can help including referring you to services or partner organisations. We aim to work with families and individuals to get early support to help them to be better equipped in the future to access that support whenever they need to.

Need help to get back on track with your council tax bill?

We may be able to change or extend your payment plan, check if you’re entitled to benefits, Council Tax Reduction or other discounts or exemptions. We can stop things escalating and leading to unpleasant actions and costs.

There are many ways we can help. Use the button below to find out more.

Get back on track

Support with the cost of living

From debt advice to emergency assistance, there is lots of support on offer to help with the rising cost of living

This page was last updated on 26 February 2025

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