Urgent action required if you’re from the EU, Iceland, Liechtenstein, Norway or Switzerland and receive or applying for Housing Benefit or Council Tax Reduction but don’t have settled/pre-settled status
If you have been invited to complete a Full Case review form click on the button below:
If you are a support worker or landlord completing the form on behalf of your claimant, you can use your Approved Partner log in details to complete this review.
If you are having problems accessing the review form, please complete the Housing Benefit full case review enquiry form to let us know.
During COVID-19 we are also offering face to face chats with a member of the locality team via video calls to replace the drop in sessions usually held in our Gateways. Book your Cloud Coffee and Chat session.
Our Spirit of Salford Helpline is set up for customers to get help, support and advice on lots of different issues that they might be facing at the moment.
The helpline number is 0800 952 1000 and is open Monday to Friday 8.30am to 6pm and Saturday 9am to 1pm.
Alternatively customers can fill out our form and somebody will contact them.
This page was last updated on 8 July 2021