Urgent action required if you’re from the EU, Iceland, Liechtenstein, Norway or Switzerland and receive or applying for Housing Benefit or Council Tax Reduction but don’t have settled/pre-settled status
If you are currently in receipt of housing benefit and/or Council Tax Reduction and are moving to a property within the Salford area, you must tell us immediately about the change if you want to receive benefit at your new address, as failure to do so may result in you receiving too little or too much benefit.
Due to system maintenance the online form will be unavailable between the hours 5.15am to 6.30am and 7pm and 8pm daily.
Report your change of address using our online form below. You will need to provide your current benefit claim reference to proceed with the form. You can find this on your recent benefit entitlement letter or on your Salford Customer account. Click on ‘My account’ at the top of the page to log in or register for a Salford customer account’
It is an offence not to tell us about any change of circumstance that affects your benefit. This should be done no later than one month from the date of the change. If you do not do this, we may take action against you which could include imposing a penalty, caution or court action. If we've paid you too much benefit, you will probably have to pay it back.
This page was last updated on 15 June 2021