Sign in to access your Salford customer account, or see our other accounts.

Sign in or register for an account

Frequently asked questions about Blue Badges

If you have any questions about Blue Badges please see our frequently asked questions below.

How long does a Blue Badge last for?

A badge is issued for a maximum of three years. Badges can end sooner if there is an end to any eligible benefits, for example Personal Independence Payments (PIP), Disability Living Allowance (DLA) or War Pensioners’ Mobility Supplement (WPMS).

In the case of a child under three years of age, the badge will expire the day before their third birthday. You will need to apply for a Blue Badge in the same way as other children over the age of three.

If you are unsure about when your badge expires or need any further advice or support, please contact the team using the online blue badge contact form.

Accepted identification and proof of address

Please see our apply or renew your Blue Badge page for a list of all accepted forms of identification and proof of address that we accept.

You can also take a look at the checklist on the GOV.UK website.

Once on the page scroll down to 'proof of identity' checklist for individuals. Here you will find a full list of what we accept for your blue badge application.

For a child’s application, you may have a local authority/education letter, which refers to your child and shows their address.

What happens if I move address?

If you move address but still live in Salford, please inform the blue badge team, and provide proof of your new address. We will then update our records. This will ensure your renewal reminder letter or any correspondence relating to your blue badge is sent to the correct address.

Please use our Blue Badge Contact form where you can upload your proof of address.

If you move address and no longer live in the Salford area, please complete our Blue Badge Contact form with proof of your new address and will advise you accordingly.

What do I do with my old badge?

Once the badge has expired please return it to:

What are my rights and responsibilities as a Blue Badge holder?

Find out your rights and responsibilities on the GOV.UK website.

What happens if my application is refused?

You can ask us for a review of your decision if you think this is unfair.

This must be done in writing and within four weeks of your refusal date, stating the reasons why you think the decision is incorrect, and provide any further supporting medical evidence. If medical proof is not sent to us, this is unlikely to change the original outcome of the application.

The decision of the review is final and there is no right of appeal, however, if your mobility circumstances change you can re-apply for a badge six months after notification of the final outcome of your review.

If your circumstances change and you become automatically eligible for a blue badge you can apply straight away.

If you are dissatisfied with the outcome of the review, a formal complaint can be made online by following the council’s complaint procedure.

Where can I get more information?

Visit the GOV.UK website and search for Blue Badges.

Alternatively, you can contact using the Blue Badge contact form.

Where can I get a replacement blue badge clock?

If you have lost your clock, you can pick one up free of charge, from one of the following places:

Need help?

If you require any further help, please use the contact form.

Contact blue badges

Rate this page