We would like as many people as possible to contact us online, rather than calling. There's lots of ways you can contact us online using online forms. Use the search box to find what you need or use our list of contacts below.
Contact the customer services team on Twitter @SalfordCCHelp, Monday to Friday from 9am to 4.30pm.
You can report a whole range of problems on our report it page.
You can use our web chat facility Monday to Friday between 8.30am and 4.30pm. When one of our officers is available a 'Chat live with us' button will appear in the bottom right of your screen on relevant pages. When there aren't any available officers you will see a 'Live chat unavailable' button.
We are unable to discuss council tax or benefits issues with you via social media.
Outside normal office hours, including weekends and public holidays, the council's emergency service can be contacted by telephoning 0161 794 8888 or use our contact form.
You should only use this form during the following times:
Outside of those times messages will not be read.
You should only use this form to report emergencies. The team can not deal with enquiries relating to the following business areas:
This page was last updated on 30 November 2020