How to contact us

We would like as many people as possible to contact us online, rather than calling. There's lots of ways you can contact us online using online forms. Use the search box to find what you need or use our list of contacts below.

Contact the customer services team on Twitter @SalfordCCHelp, Monday to Friday from 9am to 4.30pm.

Council tax and benefits

Main council contacts 

Parking issues, including parking or bus lane penalty charge notice (PCN)

Planing and buildings


Complaints, compliments and comments

Health and social care


Children's centres

Neighbourhood teams

Salford City Council's out of hours emergency service

Outside normal office hours, including weekends and public holidays, the council's emergency service can be contacted by telephoning 0161 794 8888 or use our contact form.

Please note: emails should only be sent to the out of hours emergency service between the hours of 4.30pm and 8.30am from Monday to Friday, at weekends between 3.30pm on Friday and 8.30am on Monday, or anytime on a public or bank holiday.

This page was last updated on 11 October 2018

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