View your benefit claim online

Your Claim Summary

If you are in receipt of Housing Benefit, Council Tax reduction and/or Universal Credit Discretionary Housing Payment, you can view the details of your claim, see payments and entitlement details online at Your Claim Summary

View the following at Your Claim Summary:

  • Any income, capital and savings and expenses used to calculate your claim
  • Household members and their income used to calculate your claim
  • Current and retrospective Housing Benefit payments
  • Housing Benefit/Council Tax Reduction entitlements
  • Export the information to a CSV file and print if required
  • Report a change of circumstances online if your circumstances have changed or the information is incorrect and needs amending.

To view Your Claim Summary, you need the following information:

  • Claimant’s last name
  • Claimant’s National Insurance Number
  • Claimant’s Date of Birth
  • Postcode
  • Current benefit claim reference

Your Claim Summary

Need your other council details online?

With a Salford Customer Account, as well as accessing Your Claim Summary, you can manage your council tax account, easily report a problem to us, get contact details for your local councillors and MP and find out when your bins will be emptied.

With an account, you can also access free Wi-Fi in the city’s Gateway centres and Broughton Hub. You just need to use your Salford customer account username and password on your phone, tablet or laptop when connecting to the Salford City Council network in any of those locations.

Register for a customer account now


Rate this page