Our Gateway centres are ‘one stop shops’ for a wide range of council and community services and facilities.
Located across Salford, they have free internet and are open late every weekday - Monday to Thursday 8am to 10pm, Friday 8am to 6.30pm and Saturday 9am to 1pm. You can find a centre at these locations:
The team can provide support around council tax and housing benefits as well as help you apply for other services from free school meals to emergency assistance. They can even assist you with booking medical appointments online and advise on how to improve your digital skills.
If you’re not sure what type of help you need, you can contact our Spirit of Salford helpline by completing the form online or call 0800 952 1000 free for further advice on where to go to find the right support for your circumstances. The helpline is open Monday to Friday 8.30am to 6pm and Saturday 9am to 1pm.
Whether you’re worried about benefits, debt, housing, health or wellbeing, or need help getting online, chat in confidence with a BetterOff advisor, either face to face in a Gateway or via video call. You can also use the BetterOff website to check benefit entitlement, apply for Universal Credit and search for jobs and childcare.
Salford Citizens Advice provide free, confidential and impartial advice to residents of Salford whether you are facing a crisis or just considering your options. The service can assist you with all sorts of issues, including money, benefits, housing or employment problems.
Salford City Council have a range of dedicated webpages related to support for armed forces personnel. This includes information and resources on dedicated housing support and health and social care.